Bus Patrol

The School Bus Safety Program combines education with enforcement to effectively change motorist behavior over time and create a culture of awareness and responsibility around school buses.

In addition to stop-arm enforcement cameras, the Custer's fleet is now fully equipped with additional features to improve safety for students and drivers.

This includes:

• 360° safety cameras inside and outside the bus
• Emergency response solutions

This technology is all included as part of the program at zero cost to the school districts and taxpayers.

All school buses that transport Spring-Ford students are equipped with safety technology, including stop-arm enforcement cameras. Cameras on the side of school buses help capture violation events and vehicle license plate numbers.

The violation is reviewed by law enforcement. Once approved, a notice of violation is sent to the registered vehicle owner by mail.

In Pennsylvania, a first-time stop-arm violation witnessed by a stop-arm enforcement carries a fine of $300 and no points.

In addition to the financial deterrent, violators learn about the potential dangers of their actions. Offenders can call the program's toll-free number and speak with a representative, who can review the video evidence and help them understand the dangers of illegal passing. Services are offered in both English and Spanish.

Data from other safety programs demonstrates that 98% of first-time offenders do not receive a second ticket, and 95% of drivers do not contest their ticket after seeing video evidence of their violation.

• Motorists must stop at least 10 feet away from school buses that have their red lights flashing and stop-arm activated.
• Motorists must stop when they are behind a bus, meeting the bus, or approaching an intersection where a bus is stopped.
• Motorists following or traveling alongside a school bus must also stop until the red lights have stopped flashing, the stop-arm is withdrawn, and all children have reached safety.
• If a physical barrier separates the roadways such as grassy medians, guide rails, or concrete median barriers separate oncoming traffic from the bus, motorists in the opposing lanes may proceed without stopping.
• Do not proceed until all the children have reached a place of safety.

The following information is provided for assistance. 

To speak to a representative about a stop-arm violation, contact the AlertBus Customer Contact Center toll-free support line at 1-800-852-7741. 

• The Contact Center is available Monday- Friday (8 am – 5 pm)
  • English, Spanish, and French-speaking customer service agents are available to address your inquiries.
  • To expedite our service to you, please have your Citation Number ready when you call. 

Online Access:
To view the violation video evidence online or to pay a violation by credit card, visit www.alertbus.com and enter the following information: Your citation number (example: PA-777777), and vehicle license plate number (no dashes or spaces), as listed on your citation.